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Have Questions? We Have Answers!

Choosing the right home care provider can feel overwhelming, but we are here to make the process simple. Below, you will find answers to the most common questions about our services, coverage options, caregiver qualifications, and how to get started. Whether you are exploring care for yourself, a loved one, a veteran or Medicaid program recipient, CareMate Wellness Solutions is ready to help.

  • CareMate Wellness Solutions is a faith-based, Joint Commission-accredited home care provider offering nonmedical assistance to seniors, veterans, and individuals with disabilities in Dallas/Fort Worth and Central Texas. We specialize in personal care, respite services, and dementia support. Our bottom line goal and mission is to serve those who need us the most.

  • We provide services throughout Dallas/Fort Worth, Temple, Killeen, Waco, and Hillsboro, (known as  Central Texas region.)

  • Unlike medical home health agencies, we provide non-medical home care services, including personal assistance, companionship, and respite care. We help with daily living activities but do not offer skilled nursing or medical treatment.

  • Yes! We are Joint Commission-accredited, meaning we meet the highest standards for quality and safety in home care.

  • Yes! We accept the following providers:

    Medicaid

    • Aetna Star

    • Molina Healthcare (Star+Plus)

    • Parkland Community Health Plan

    • Superior Health

    • United Healthcare Community Plan

    Medicare/Medicaid Plans

    • MMPs (Medicare-Medicaid Plans)

      • Molina

      • United Healthcare

    • Private Long-Term Care Insurance

    • Tri-West (Community Care Network)

    ​

  • We offer three core services:

    • Family Respite Care – Short-term relief for caregivers.

    • Home Care & Personal Assistance – Help with daily living tasks like hygiene, medication reminders, and meal prep.

    • Alzheimer’s & Dementia Care – Specialized support for individuals with memory-related conditions.

  • Our personal care services include:

    • Bathing & dressing assistance

    • Grooming

    • Medication reminders

    • Meal preparation

    • Light housekeeping

    • Laundry Services

    • Mobility monitoring

    • Home Safety Evaluations

  • Yes! We offer flexible scheduling. Call our office for additional information.

  • We offer a complimentary pre-care assessment to determine needs and provide guidance for services. Click here to schedule an assessment.

  • We match caregivers based on:

    • Client needs

    • Caregiver expertise

    • Location & availability

  • Yes! We are a federally contracted provider in-network with TriWest Community Care Network (CCN) to offer home care and respite care services for veterans. Ask about our Veteran Care Program!

  • If you are a member of a Medicaid program, the conversation would begin with your current case manager. Call our office for more details.

  • Follow these three simple steps:

    • Schedule a free assessment – We evaluate care needs.

    • Personalized care plan – We match you with a trained caregiver.

    • Start care – Flexible scheduling with no long-term contracts.

    Our services are accessible through multiple means of payment including private payment. See what insurances we accept below.

  • Our caregivers enjoy:

    • Competitive wages

    • Ongoing training and professional development

    • Flexible scheduling

    • A supportive work environment

  • Yes! All caregivers undergo:
    ✔️ State and federal background checks
    ✔️ Drug screening
    ✔️ Annual compliance training

  • If you are a compassionate professional looking to join our team, visit our Careers Page and apply online!

  • Costs vary based on individual needs.

  • Yes! Care plans are client-centered and can be adjusted based on needs or reassessment.

  • Call us: (682) 305-0665 (Weekdays) | 8 a.m. to 5 p.m.
    Email: clientcare@carematewellnesssolutions.com
    Office: 1701 E Lamar Boulevard, Suite 210, ​Arlington, TX 76006

Caregiver & Hiring Questions

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